Privacy Policy

1. Introduction

Lyoworks LLC ("Lyoworks," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.lyo.works (the "Site") or engage our services.

2. Information We Collect

2.1 Information You Provide

• Contact information: Name, email address, phone number, and mailing address
• Business information: Organization name, title, and role
• Project information: Details about your compound, development stage, and technical requirements
• Payment information: Billing details necessary to process invoices (collected through secure third-party payment processors — we do not store credit card numbers on our systems)

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect technical information including IP address, browser type, operating system, pages visited, time spent on the Site, and referring source. This is collected through cookies and similar technologies.

3. How We Use Your Information

• To respond to inquiries and communicate about potential or active engagements
• To provide, manage, and deliver our services
• To process payments and maintain financial records
• To improve and maintain the Site
• To comply with legal obligations and enforce our Terms of Service
• To protect the rights, safety, and property of Lyoworks, our clients, and others

We do not use your personal information for automated decision-making or profiling.

4. How We Share Your Information

Lyoworks does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating the Site, processing payments, or delivering services
• Legal compliance: When required by law, regulation, legal process, or governmental request
• Business protection: To enforce our Terms of Service or protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including encrypted communications (SSL/TLS), access controls, and secure storage practices. No method of transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related records may be retained for longer periods as required by applicable law or contractual obligations.

7. Cookies

• Essential cookies: Required for basic Site functionality
• Analytics cookies: Used to understand how visitors interact with the Site

You can control cookie preferences through your browser settings. Disabling cookies may affect certain Site functionality.

8. Third-Party Links

The Site may contain links to third-party websites. Lyoworks is not responsible for the privacy practices of those sites.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, delete, or opt out of marketing communications. To exercise these rights, contact us at eutectic@lyo.works.

10. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Lyoworks does not sell personal information. To submit a CCPA request, contact us at eutectic@lyo.works.

11. International Users

The Site is operated from the United States. If you access the Site from outside the United States, your information may be transferred to and processed in the United States.

12. Children's Privacy

The Site and our services are not directed at individuals under 18. We do not knowingly collect personal information from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

14. Contact

Lyoworks LLC
University of Miami Life Science & Technology Park
1951 NW 7th Avenue, Suite 600
Miami, FL 33136
Email: eutectic@lyo.works